My Wheelchair Broke Before My Medical Appointment. Can I Still Schedule Transportation?

Summary
A broken wheelchair can make getting to a medical appointment stressful. Read this conversation to learn how Aero NEMT’s Wheelchair Transportation service may help you continue your healthcare journey.

Susan:

Hello! I have a doctor’s appointment tomorrow morning, but one of the wheels on my wheelchair was damaged today. I’m trying to get it repaired, but I’m worried I won’t make it to my appointment.

Can Aero NEMT still help me?

Aero NEMT:

Hello, Susan!

We’re sorry to hear about your wheelchair.

Situations like this can happen unexpectedly. The best thing to do is contact us as soon as possible and let us know about your situation. We’ll review your transportation needs and discuss the available options based on your mobility and the condition of your wheelchair.

Susan:

I wasn’t expecting this at all.

I don’t want to miss my appointment because it’s a follow-up after my recent surgery.

Aero NEMT:

We understand.

Follow-up appointments are an important part of recovery. If your wheelchair has been damaged or isn’t functioning properly, letting us know before your scheduled pickup helps us better understand your transportation needs.

To learn more about our Wheelchair Transportation service, please visit our service page.

Susan:

If my wheelchair is repaired later this week, can I continue using the service for my physical therapy appointments?

Aero NEMT:

Absolutely.

Many patients use our Wheelchair Transportation service for ongoing healthcare needs, including physical therapy, specialist visits, rehabilitation, diagnostic testing, and routine medical appointments.

Susan:

I’ve never had something like this happen before.

Do you have any information about preparing for medical transportation?

Aero NEMT:

Certainly.

We’ve published several educational resources to help patients understand Wheelchair Transportation and prepare for scheduled medical trips.

Related Resources from Aero NEMT

If you’d like to learn more, these resources may be helpful:

Susan:

Thank you.

I’ll contact your office and explain what happened.

Aero NEMT:

You’re welcome, Susan.

We’ll review your transportation needs and do our best to help you continue attending your scheduled healthcare appointments.

Thank you for considering Aero NEMT.

Need Reliable Wheelchair Transportation?

Unexpected situations like a damaged wheelchair shouldn’t automatically mean missing an important medical appointment. Aero NEMT provides dependable Wheelchair Transportation for scheduled healthcare visits throughout Philadelphia and surrounding communities.

Contact us today to discuss your transportation needs.

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